Key Benefits

AUTO-DELIVER

Receive your order at the frequency and address of your choice.

SAVE MONEY

Enjoy 20% off your first recurring purchase, and a 3% discount on all subsequent ones.

MODIFY OR CANCEL EVERYTIME*

Add/swap products, change recurring frequencies, adjust quantities, skip, or cancel* as needed, except for the first three deliveries.

EASY MANAGEMENT

Log into your Vetopia account anytime to manage your subscriptions. You will also be prompt prior to upcoming orders by e-mail in case you’d like to make changes.

*Terms & Conditions >

Recurring Order in 4 Steps

1

Select

Click the "Recurring Orders" purchase option in the product page

2

Schedule

Choose the delivery frequency that suits you and add to cart for checkout

3

Receive

Your items will be delivered follow to your next order placement date, and your credit card will be automatically charged

4

Enjoy!

Have your items delivered to you automatically, hassle-free, and on-the-regular

Still have questions?

Recurring Orders include 20% off your first recurring purchase, and a 3% discount on all subsequent ones. You are required to commit to a minimum of three deliveries for your recurring order. Your first three deliveries are fixed (cannot be changed, pause, or cancel) but if you call us, we are always willing to do our best to be flexible, or charge back the discounted amount.

Yes! Our recurring program works if you have different items and different delivery frequencies in the same order. We will follow your schedule to deliver your recurring items according. ** Please be reminded that each delivery must reach our minimum free delivery fee of HKD$300, otherwise a shipping fee of HKD$50 will be charged additionally.

Yes, you can! Log into your account and manage your subscriptions under “Recurring Order”. You can add products either on a recurring basis or a one-time purchase.

You will receive your order 1-2 days after the next order placement date. The next order date means the next charge date of the frequency you chose. E.g. On 1st Jan you ordered 1 bag of dog food and chose to deliver every 1 month. The next order date will be on 1st Feb and you will receive your delivery on 2nd or 3rd Feb.

There are no extra fees to take part in the recurring order program. Please be reminded that the first three deliveries are fixed, shipping fee may be charged if order value is less than HK$300, and prices will be updated according to suppliers’ price adjustments automatically.